Shipping and Returns

Free shipping 

We offer free standard shipping on all orders. Please note that free shipping will be applied to your order at checkout.

 

Delivery and shipping 

Rani bageria will dispatch the approved orders as quickly as possible and in the order that they have been received.

Austria 1-3 working days
EU 3-7 working days
International 7 + working days

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.  

Delivery times from stock articles may vary depending on where the order is to be delivered, though the latest within 30 days from order date. 

You can also pick up your order at our store in Vienna. Select this option at checkout.

 

Exchanges and returns

Items purchased on www.ranibageria.com are eligible for free return or exchange within 14 days of delivery. Please contact info@ranibageria.com

All items must be unworn in their original condition, with all original tags and packaging intact to be eligible for return. 

All shoes must be tried on a carpeted surface until you have decided to keep them.

All products that come in their own box must be returned in their original, undamaged box as this is considered part of the product.

When returning by mail, please make sure to return the shoes/accessory item and its corresponding box inside another solid carton box to not damage the original packaging.

Preorder items and sale items are excluded from returns. 

We reserve the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email.

    

Taxes and duties 

European Union:

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

International:

For purchases outside of the European Union  use the code OUTSIDEEU at checkout to deduct 20% Austrian VAT. Import taxes will be added according to your country’s tax rate at customs. The tax rate of the shipping destination will be due at customs when the purchase enters your country. The customer is liable to cover any applying import taxes.

 

Non acceptance of parcels 

Rani bageria will not pay for the return of parcels that have been refused delivery for whatever reason. Arrangements must be made immediately on placing an order for goods to be accepted at the delivery address by yourself/the recipient or by their appointed agent.

  

Reservation of proprietary rights 

The merchandise legally belongs to Rani Bageria as long as the whole purchase price has not yet been paid. 

 

Damaged items

In case you receive a damaged item from us, please e-mail us immediately and we will exchange the item within 14 days.

After 14 days you loose all warranty claims for obvious defects.

 

Payment

You will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. 

 

Order Confirmation

You will receive an online confirmation on your screen at the end of the check-out.  We also accept orders via email.

Exchanges

If you would like to exchange the same item for a different size, you can do so by writing an e-mail to info@ranibageria.com and returning the item within 14 calendar days.

 

Pricing policy and charges

Prices are shown in € (euro) for all shipping countries. All prices displayed in the Rani Bageria online store exclude shipping fees. If shipping fees apply, they will be added to the order in the check-out step and might differ based on which country your order is shipped to.

 

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on ranibageria.com. If there are color differences between the colors shown on the website on your computer and the actual colors of the garments, this may be due to the color reproduction on your computer.